Terms and Condtions
Terms & Conditions
Welcome to our online store. By accessing or using our website and services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use our website.
1. Company Information
This website is operated by Ferlora, a company under Chamber of commerce (KVK) number: 87070650.
All references to “we,” “us,” and “our” in these Terms refer to this company.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to place an order.
By purchasing, you confirm that you meet this requirement.
3. Products & Pricing
All prices are listed in CAD or USD, unless otherwise stated.
We reserve the right to change prices, correct errors, or update product details at any time without notice.
Sales tax, import duties, and customs fees (if applicable) are the responsibility of the customer.
4. Orders & Payments
Orders are only confirmed after full payment is received.
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
5. Shipping & Delivery
Delivery times are estimates only and not guaranteed.
We are not liable for carrier delays or customs processing.
Risk of loss passes to the customer upon handover to the carrier.
6. Returns & Refunds
By making a purchase, you agree to our Return & Refund Policy, which is incorporated into these Terms by reference.
7. Fraud & Abuse Prevention
We strictly prohibit wardrobing — purchasing items with intent to wear and return.
All returns are inspected. Items showing signs of wear, damage, or missing tags will be rejected and returned at your expense.
We reserve the right to ban accounts engaged in abuse or suspicious activity.
8. Intellectual Property
All website content — including text, graphics, images, and logos — is owned by or licensed to us and may not be used without prior written permission.
9. Limitation of Liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages related to use of our website or products.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
