Shipping
All of our products are shipped to you via a secure, tracked shipping method. We now offer Free Shipping on all orders worldwide — no minimum spend required. No code is necessary, free shipping will be applied automatically at checkout. Please note that import duties, taxes, and customs fees are not included in the item price. These charges are the buyer’s responsibility and may vary depending on the destination country's laws and regulations. We recommend checking with your local customs office prior to placing your order.
Order cancellations or adjustments are not possible after the order is placed. Please wait 24 hours and then email our Ferlora team at info@ferlora.com. Allow 1-3 business days for your order to be processed. Once dispatched, you will receive a tracking link via email. Delivery times are estimated and may vary depending on location.
Estimated delivery times:
| Country / Region | Delivery time |
| United States | 4-8 business days |
| Canada | 4-8 business days |
| Mexico | 4-8 business days |
| Central and South America | 4-8 business days |
| Europe | 4-8 business days |
| Rest of World | 7-12 business days |
During promotional periods, processing and shipping times may be longer due to high order volumes.
Ferlora ships Monday to Friday (excluding bank holidays). Orders placed during the weekend will be processed the next business day.
If your package arrives damaged, please email support@ferlora.com within 5 business days and include photos of the damage so we can assist you further.
