Shipping
At Ferlora Montréal, we are committed to delivering your order in a secure, reliable, and efficient manner. We offer Free Shipping worldwide on all orders — no minimum required. Free shipping is automatically applied at checkout.
Please note that import duties, taxes, and customs fees are not included in the item price. These charges are the responsibility of the customer and may vary depending on your country’s regulations. We recommend checking with your local customs office before placing your order.
Order Processing
Orders are processed within 1–3 business days. Once your order has been dispatched, you will receive a tracking link via email.
Once an order has been placed, changes or cancellations are not guaranteed. If you need assistance, please contact us as soon as possible at info@ferlora.com.
Shipping Carriers
We work with trusted shipping partners to ensure reliable and trackable delivery. Depending on the destination and availability, orders may be shipped with carriers such as Canada Post and UPS.
Estimated Delivery Times
| Country / Region | Delivery Time |
| United States | 3–7 business days |
| Canada | 3–7 business days |
| Mexico | 3–7 business days |
| Central & South America | 3–7 business days |
| Europe | 3–7 business days |
| Rest of World | 5–10 business days |
Delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, or periods of high demand.
Shipping Schedule
Ferlora Montréal ships Monday to Friday, excluding public holidays. Orders placed during weekends will be processed on the next business day.
Delivery Responsibility
Risk of loss and ownership transfers to the customer once the order has been handed over to the shipping carrier.
Damaged Parcels
If your package arrives damaged, please contact us within 5 business days at info@ferlora.com and include clear photos of the issue so we can assist you promptly.